We recently received reports of a telephone scam in our area involving MMWD. The caller falsely identified himself as an MMWD employee, and requested a bill payment over the phone.
MMWD will never ask for credit card information over the phone.
If you receive a suspicious phone call, do not provide any personal information, and hang up the phone. Please call our Customer Service Department at 415-945-1400 for accurate information about your account.
If you believe you've been a victim of a scam, contact the Federal Communications Commission at 1-888-225-5322 and/or your local police.