Blog module icon

MMWD Blog: Think Blue Marin

Welcome to our blog! Written by staff at MMWD, “Think Blue Marin” explores all things water in south and central Marin—water supplies, conservation, new projects, watershed management, and more.

Need Help?
For tips on subscribing, searching, and commenting, please visit our blog FAQ page.

View All Posts

Aug 10

Don't Be Fooled by a Phony Utility Worker

Posted on August 10, 2015 at 2:23 PM by Ann Vallee

by Mark Williamson, Human Resources Manager

Local police are investigating a burglary scam involving someone posing as a water utility worker. While pretending to check the pipes, the bogus worker was able to gain entry to a Ross home and steal jewelry. Similar incidents have been reported in Tiburon, Strawberry, and Greenbrae.

Please be vigilant when allowing any utility worker into your home. Very rarely will we need to access your home without an appointment. To confirm someone is indeed an MMWD employee:
  • Look for MMWD's logo on the person's vehicle, uniform, and/or safety vest.
  • Ask to see identification. All MMWD employees carry a photo ID badge. 
  • If you're still uncertain, call our Operations Center at 415-945-1500 to verify the person's identity. 
If you encounter an individual impersonating an MMWD employee, please call 911.


Francine Falk-Allen
August 19, 2015 at 12:08 PM
Mark, Another homeowner was hit with this scam and was robbed in eastern San Rafael recently, on Aqua Vista off Point San Pedro Road. So the word is not spreading fast enough. MMWD needs to put a notice in the water bills and keep it in there till this stops. Elderly clients are especially vulnerable as they often believe a person with enough gear (these guys had a walkie talkie to communicate) who comes to the door with a good story. Francine Falk-Allen
MMWD Public Information
August 19, 2015 at 2:05 PM
Thank you for your comment. We are sorry to hear that another homeowner has fallen victim to this scam. MMWD is continuing to spread the word. We are including a warning about the scam in the next round of water bills. We've also posted an alert to Facebook, Twitter, and Nextdoor and written a letter-to-the-editor that ran in the Marin IJ. We remain hopeful the police will soon catch the people responsible.

Leave your comment

You may log in before leaving your comment,
or submit anonymously