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Pay-by-phone services no longer available to customers

Bill Pay Update – Dec. 7, 2022

Due to technical difficulties impacting a third-party vendor, Marin Water is no longer able to offer its pay-by-phone service to customers.

About 4% of Marin Water customers currently choose to use the pay by phone option to pay their water bills, and the District is working to provide notice to those customers through a variety of communication channels. These customers can expect to receive an automated phone message and a mailed postcard informing them of the change.

It’s important to note that the District still maintains four easy payment options for our customers:

  • Automatic Bill Payments are fast, easy and stress free, allowing customers to enroll in EasyPay to automatically pay bills via their checking accounts.
  • Online Payments leverage a secure online payment system portal to allow customers to pay with a credit card or checking account.
  • Mail Payments are posted the following business day after they’re received.
  • Pay in Person is available to anyone who wishes to visit our offices at 220 Nellen Ave., in Corte Madera.

For more information about these various bill payment options, go to or call 415-945-1400.