There is no doubt, these are challenging times for all of us. COVID-19 has created uncertainty about what lies ahead. Your water is one thing you don’t have to worry about. If you need help paying your bill, we offer discount programs and payment plans. We also offer discounts for those with medical needs. Rest assured that your water will not be turned off due to nonpayment, and there will be no late fees if you fall behind. 

To learn more about our discounted rate programs and eligibility requirements, click here. 

For water emergencies, our Operations Center is open 24/7 and available at 415.945.1500.

After two consecutive dry years with some of the lowest rainfall levels on record in more than 140 years, reservoirs at Marin Water are now at historic lows. This drought is on track to be a drought of record, with conditions more severe than in the drought of the 1970s.

To preserve our limited water supply, the district declared a water shortage emergency in April and adopted mandatory water restrictions for all of its customers. A full list of the new water rules is available here. 

The water district provides rebates on several water-saving programs, including lawn replacements, irrigation controllers, and Flume flow meters that provide real-time information on your water usage directly to your phone or computer. Flume is easy to install and straps on to your existing water meter.

We also offer customers free water-efficient hose nozzles, showerheads and faucet aerators. Learn more here.

Find the latest information about Marin’s water supply and conservation tips click here. 

We are hearing questions and comments from our customers regarding golf course water use during the drought. We want to be clear that the water use restrictions in place apply to all customers.

Marin Water is working closely with golf courses to ensure they are meeting, and in most cases, exceeding the 40% water conservation target. Through our variance process, golf courses have pursued an alternate means of compliance for meeting conservation targets. Golf courses are required to report their water savings to the district at regular intervals to confirm they are in compliance.

As we continue to monitor our water supplies during this historic drought, the district can consider additional water use restrictions, and changes to our variance approval process. All customers are able to apply for a variance. Details regarding that process are available here.

The Draft Initial Study/Mitigated Negative Declaration (IS/MND), containing information about the possible environmental effects of the Pine Mountain Tunnel Tanks Replacement Project is now available for public review. For additional details, click here.