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Non-Residential Water Budgets & Entitlements

A water entitlement is the maximum amount of water the district is committed to provide non-residential customers on an annual basis.

In response to the 1988-1991 drought, the district began assigning water budgets to new commercial services. In September of 1991, the water district’s Board of Directors passed Ordinance 327, amending district code to include the assessment of both water entitlements and water budgets for all new and existing non-residential services. In January 2011, the Board of Directors passed Ordinance 421, amending district code to require specific indoor and outdoor efficiency requirements be met before an increase to the water budget will be considered.

Your water budget represents a business’ actual water needs and is the district’s determination of the actual consumption requirement for that business (District Code 11.08.035). The water budget may be less than or equal to the water entitlement, but may never exceed the entitlement. As a result, if the district calculates a site’s water budget at a level higher than the site’s entitlement, an increase to the entitlement will be required before the water budget will be increased.

For billing purposes, the water budget is divided over the billing periods, either monthly or bi-monthly. These monthly or bi-monthly allocations are referred to as the account’s baseline. The water use for each billing period is compared to the account’s baseline for the same period and is billed accordingly. 

For questions about your water budget, contact, or call 415.945.1520.

For questions about your water entitlement contact, or call 415.945.1530.